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We are Autism Friendly
We are an autism-friendly hotel. We understand that traveling can present certain challenges for some individuals and their companions. That is why we work to offer a more predictable, comfortable, and understandable environment during your stay.
Our team takes into account different needs related to communication, stimuli, or routine, with the goal of ensuring that every guest can feel calm and well-cared for.
To this end, we offer the possibility of sharing information prior to your stay, which allows us to better prepare for your arrival and offer more appropriate care during your visit.
Our team takes into account different needs related to communication, stimuli, or routine, with the goal of ensuring that every guest can feel calm and well-cared for.
To this end, we offer the possibility of sharing information prior to your stay, which allows us to better prepare for your arrival and offer more appropriate care during your visit.
What does Autism Friendly certification entail?
At GF Victoria, we work to offer a welcoming and accessible environment for guests with different needs.
The Autism Friendly certification implies that the hotel implements measures to facilitate the stay of people on the autism spectrum, taking into account communication, stimuli, and predictability during the stay.
The Autism Friendly certification implies that the hotel implements measures to facilitate the stay of people on the autism spectrum, taking into account communication, stimuli, and predictability during the stay.
Measures that are included
Fast check-in to avoid unnecessary waiting upon arrival
Menus adapted with pictograms
Easy-to-read guides and visual aids
Signage with pictograms to facilitate orientation in the hotel
Personalized attention
Staff sensitized and trained in the autism spectrum
These initiatives are part of GF Victoria's commitment to more accessible hospitality that is attentive to the needs of each guest.
Prepare your stay before you arrive
Before arriving at the hotel, you can complete the pre-arrival information form; this helps our team better understand some of the guest's needs and prepare for the stay in advance.
Sharing this information allows the hotel team to offer more personalized attention during your stay.
Sharing this information allows the hotel team to offer more personalized attention during your stay.
Frequently Asked Questions
- Is it mandatory to complete the form?No. The form is completely optional, but it can help the hotel better prepare for your stay before arrival.
- When is it recommended to complete the form?It is recommended to do this once the reservation is confirmed and before arrival at the hotel.
- What type of information is being requested?The form allows you to share information that may be helpful during your stay, such as personal preferences, interests, situations that may cause discomfort, or stimuli that help you relax.
- Who has access to this information?The information is used solely by the hotel team for the purpose of preparing the stay and providing better guest service.
| If you have any questions or would like to share additional information before your arrival, You can get in touch with our team. recepcion@gfvictoria.com - rrpp@gfvictoria.com |
